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Discussion topic: Free Samsung earbuds

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This message was authored by Brim1969 This message was authored by: Brim1969

Free Samsung earbuds

Good morning I've ordered a Samsung S21 + 5G with free earbuds how do I claim these, there are no mention of these in any emails and they aren't in the package with the phone?

Thanks 

 


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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Free Samsung earbuds

Posted by a Superuser, not a Sky employee. Find out more

Hi @Brim1969  have a look here

 

https://www.samsung.com/uk/partner/galaxy-s-preorder/#HowToClaim

 

When you come to do this then try uploading a picture of an email about your order and also upload your credit agreement. Put the agreement number in the order number tab without the letters.





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If their answer solved your issue mark it as the correct answer.

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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Free Samsung earbuds

Posted by a Superuser, not a Sky employee. Find out more

Hi @Brim1969  have a look here

 

https://www.samsung.com/uk/partner/galaxy-s-preorder/#HowToClaim

 

When you come to do this then try uploading a picture of an email about your order and also upload your credit agreement. Put the agreement number in the order number tab without the letters.





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
Brim1969
Topic Author
This message was authored by Brim1969 This message was authored by: Brim1969

Re: Free Samsung earbuds

Hi thanks so much for your reply sorted it out this evening thanks to your suggestion and advice hopefully we receive them 👍🏽👍🏽👍🏽
Thanks again have a nice day 🙂 

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