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23 Feb 2021 10:18 AM
Good morning I've ordered a Samsung S21 + 5G with free earbuds how do I claim these, there are no mention of these in any emails and they aren't in the package with the phone?
Thanks
23 Feb 2021 10:23 AM - last edited: 23 Feb 2021 10:24 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Brim1969 have a look here
https://www.samsung.com/uk/partner/galaxy-s-preorder/#HowToClaim
When you come to do this then try uploading a picture of an email about your order and also upload your credit agreement. Put the agreement number in the order number tab without the letters.
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23 Feb 2021 10:23 AM - last edited: 23 Feb 2021 10:24 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Brim1969 have a look here
https://www.samsung.com/uk/partner/galaxy-s-preorder/#HowToClaim
When you come to do this then try uploading a picture of an email about your order and also upload your credit agreement. Put the agreement number in the order number tab without the letters.
24 Feb 2021 12:17 AM
Hi thanks so much for your reply sorted it out this evening thanks to your suggestion and advice hopefully we receive them 👍🏽👍🏽👍🏽
Thanks again have a nice day 🙂
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.