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Discussion topic: Faulty SIM and no way to ask for replacement

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This message was authored by: VickyA22

Message posted on ‎14 Nov 2025 06:15 AM

Faulty SIM and no way to ask for replacement

My SIM card is faulty and I have done troubleshooting and it's definitely not the device but the SIM. I am unable to make calls with this faulty SIM so I can't call to ask for a replacement. How do I contact Sky to ask for a replacement when I have no access to a phone to do it through the recommended channels.

 

Any help appreciated 

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎14 Nov 2025 06:58 AM

Re: Faulty SIM and no way to ask for replacement

Posted by a Superuser, not a Sky employee. Find out more

Hi @VickyA22  if you can't find a way to call then try the social media links at the bottom of this page. 

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I AM NOT A SKY EMPLOYEE

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I Wont Respond To Direct Messages So Ask Any Questions Here
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