15 Sep 2024 01:15 PM
My son has now turned 18 and wants to have a separate mobile account, how does he leave the family piggybank but keep his number?
15 Sep 2024 01:18 PM
Posted by a Superuser, not a Sky employee. Find out moreThe only way is to transfer the number outside of the Sky network first (e.g. to a PAYG) and then back to the new account he sets up.
15 Sep 2024 01:22 PM
Posted by a Superuser, not a Sky employee. Find out moreHe would need to order himself a sim here:
https://www.sky.com/shop/mobile/plans
If he wants to transfer his number that is on this other account then you would need to use a Pac code to transfer it to a PAYG network and then use another sim via them to transfer it back to his new Sky sim.
15 Sep 2024 01:23 PM
Thanks for your responses, he is not at the end of his contract yet, does that make a difference?
15 Sep 2024 01:25 PM - last edited: 15 Sep 2024 01:26 PM
Posted by a Superuser, not a Sky employee. Find out more
@Buster82 wrote:Thanks for your responses, he is not at the end of his contract yet, does that make a difference?
Yes. If he* 'cancels' (that would include transferring out) before the end of 12 months then early termination charges would apply.
* actually only the account holder can do this
15 Sep 2024 01:31 PM
Okay thanks, sounds like he'll have to wait until the contract comes to an end unfortunately.
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