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Discussion topic: Extra charges to my phone bill

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This message was authored by: MatthewBrookes

Extra charges to my phone bill

My phone bill has increased because of extra charges. It is saying that I've contacted a number which has charged me multiple times but I haven't done this
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This message was authored by: Daniel0210

Re: Extra charges to my phone bill

Posted by a Superuser, not a Sky employee. Find out more

@MatthewBrookes 

Is it calls, or texts to 5 digit premium numbers? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: PandJ2020

Re: Extra charges to my phone bill

Posted by a Superuser, not a Sky employee. Find out more

The usual explanation is that you've 'inadvertently' agreed to receive short note messages which are charged.

 

If it's 5 digit as mentioned above then you need to send STOP to it.

 

IF so, see https://psauthority.org.uk/

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: MatthewBrookes

Re: Extra charges to my phone bill

Texts I haven't had any texts though

This message was authored by: Raffster01

Re: Extra charges to my phone bill

There's something going on. Just noticed that my bill has increased significantly this month with a daily phone call that I haven't made - seemingly to a Northern Ireland landline? Tried ringing the number but there's no answer - just a series of beeps. 

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