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Discussion topic: Extra chargé this month

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This message was authored by: Nedo

Message posted on ‎02 Nov 2025 08:12 PM

Extra chargé this month

I was charged this month for roaming which is not correct. Can you explain that?
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Message posted on ‎02 Nov 2025 08:14 PM

Re: Extra chargé this month

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@Nedo 

Why is it not correct, are you saying you haven't been abroad ?

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Message posted on ‎02 Nov 2025 08:18 PM

Re: Extra chargé this month

Not last month

The bill from 27/10-27/11

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Message posted on ‎02 Nov 2025 08:20 PM

Re: Extra chargé this month

I've been abroad in September 

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Message posted on ‎02 Nov 2025 08:24 PM

Re: Extra chargé this month

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@Nedo  Check your bill for Setp to October, where you charged for roaming on that bill?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: caesarome

Message posted on ‎02 Nov 2025 08:25 PM

Re: Extra chargé this month

Posted by a Superuser, not a Sky employee. Find out more

So you have been abroad, so these charges are added to your next available bill so not necessarily the first one after you returned.

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