08 Sep 2024 07:19 PM
@PandJ2020 Hi. I have a Sky phone and have just settle the account off. I still have my sim and data. Can you tell me when I order my new phone ( I'm going from IPhone to Samsung) will I need to order a new sim or can I still use my existing one. Thanks
08 Sep 2024 07:43 PM - last edited: 08 Sep 2024 07:53 PM
Posted by a Superuser, not a Sky employee. Find out moreIt should be and if for any reason it will not fit in your new phone then what you will need to do is to call Sky and order a replacement sim then you can pop it out of the carboard to the size you require.
08 Sep 2024 07:21 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can order the phone only and use this sim you already have. Your new phone might come with a sim by default so you do not and should not activate it.
08 Sep 2024 07:38 PM
@caesarome @Hi, thanks for coming back to me and your reply is most helpful. I'm not very tech savvy so the fact I'm going from IPad 13 to a Samsung flip with the sim be compatible. Thanks
08 Sep 2024 07:43 PM - last edited: 08 Sep 2024 07:53 PM
Posted by a Superuser, not a Sky employee. Find out moreIt should be and if for any reason it will not fit in your new phone then what you will need to do is to call Sky and order a replacement sim then you can pop it out of the carboard to the size you require.
08 Sep 2024 07:51 PM
@caesarome @Thank you so much for your help, I will go ahead and order my new phone now. Thanks again
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