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Discussion topic: Existing sky sim with a new sky phone

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This message was authored by Annette12 This message was authored by: Annette12

Existing sky sim with a new sky phone

@PandJ2020 Hi. I have a Sky phone and have just settle the account off. I still have my sim and data. Can you tell me when I order my new phone ( I'm going from IPhone to Samsung) will I need to order a new sim or can I still use my existing one. Thanks


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Existing sky sim with a new sky phone

Posted by a Superuser, not a Sky employee. Find out more

It should be and if for any reason it will not fit in your new phone then what you will need to do is to call Sky and order a replacement sim then you can pop it out of the carboard to the size you require.

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This message was authored by caesarome This message was authored by: caesarome

Re: Existing sky sim with a new sky phone

Posted by a Superuser, not a Sky employee. Find out more

You can order the phone only and use this sim you already have. Your new phone might come with a sim by default so you do not and should not activate it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Annette12
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This message was authored by Annette12 This message was authored by: Annette12

Re: Existing sky sim with a new sky phone

@caesarome @Hi, thanks for coming back to me and your reply is most helpful. I'm not very tech savvy so the fact I'm going from IPad 13 to a Samsung flip with the sim be compatible. Thanks

This message was authored by caesarome This message was authored by: caesarome Answer

Re: Existing sky sim with a new sky phone

Posted by a Superuser, not a Sky employee. Find out more

It should be and if for any reason it will not fit in your new phone then what you will need to do is to call Sky and order a replacement sim then you can pop it out of the carboard to the size you require.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Annette12
Topic Author
This message was authored by Annette12 This message was authored by: Annette12

Re: Existing sky sim with a new sky phone

@caesarome @Thank you so much for your help, I will go ahead and order my new phone now. Thanks again

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