Existing customer SIM order cancelled, max credit rating

[TuscanGamer]

Hi, I am an existing sky customer with a iPad and data package. I have also just purchased a sim for one of my phones. 

Only a few days later, I then decided to buy another sim as it was a very good Black Friday deal. This would be for another phone. 

However, the order was cancelled very shortly after stating it was based upon credit checks. 

This is IMPOSSIBLE.  I have maximum credit rating on Experian 1250 out of 1250. Plus I have already two contracts with sky so clearly hasn't been an issue previously.  I actually work as a credit analyst so know this to be rubbish.

what on earth is goiing?
 

if I order again, I have now missed the Black Friday deal, through no fault of my own

[TimmyBGood]

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@TuscanGamer wrote:

This is IMPOSSIBLE. 

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Clearly it is possible for an order to be rejected: the given reason may not be entirely accurate though.  Unfortunately no-one reading this forum would know why that's happened: the usual data mismatch would seem unlikely.