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Discussion topic: Exchange of new mobile

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Avatar for JoshuaMerch
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This message was authored by: JoshuaMerch

Message posted on ‎27 Dec 2024 11:33 AM

Exchange of new mobile

Hello, I recently purchased  new mobile phone however I ordered the incorrect one, I'm still within 31 days, cane this be exchanged for a different one? Thank you

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎27 Dec 2024 11:36 AM

Re: Exchange of new mobile

Posted by a Superuser, not a Sky employee. Find out more

Yes, call Sky on 150 to start the returns process.   However, a new phone will require another credit check.

I am just another Sky customer and my views are my own even if you don't like the answers
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