15 Apr 2024 09:34 PM
Trying to reply to a short text and only get an error 38 cannot send msg. Trying to send to 28585.
15 Apr 2024 10:05 PM
Posted by a Superuser, not a Sky employee. Find out moreGooling that number doesn't show positive results so who are you trying to text via it ?
15 Apr 2024 10:15 PM
Short answer, my broadband provider Virgin offered me a decent deal on tv and I accepted, only when I printed off the contract summary did I see that it included an O2 sim and contract which I soon cancelled. Now I get msgs from O2 about their phone help and what I would rate it as, I tried to send 0 as a response because they are trying to charge me for a service I don't have and that's when I get the error 38 msg.
15 Apr 2024 10:22 PM
Posted by a Superuser, not a Sky employee. Find out moreI don't know about error 38 but if you want to provide feedback you might want to do it via O2s own forum.
15 Apr 2024 10:35 PM
@caesarome I am interested to find out about Error 38, it's not the first time it's come up. I'm not that bothered about giving feedback anyway except for the fact I don't like being misled over the phone. As for using the O2 forum that would involve setting up some sort of sign-in account which I don't want.
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