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Discussion topic: Emergency calls only - Galaxy S23 ultra

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This message was authored by Beesechurger This message was authored by: Beesechurger

Emergency calls only - Galaxy S23 ultra

Hi all I've had this phone since the start of November and it was working fine.

 

For the last 2 days it has been saying "emergency calls only " and on a few occasions it has said "sim not registered on network "

 

I have checked the service status for my area and there's no known issues. 

I have tried restarting the phone, resetting network settings, removing the sim and cleaning it, toggling airplane mode, basically all the advice given elsewhere on these forums. 

 

Is there anything else I should try before spending 9000 hours on hold with sky customer services?

 

Many thanks 

 

 

 

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Emergency calls only - Galaxy S23 ultra

Posted by a Superuser, not a Sky employee. Find out more

@Beesechurger 

You could order yourself a replacement sim in case the one you have has developed a fault:

 

https://www.sky.com/help/articles/replacement-sim

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