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Discussion topic: EE sim not working

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This message was authored by KaitlynWebb This message was authored by: KaitlynWebb

EE sim not working

Hello , please can someone help me . I've just bought the iPhone 15 pro max . It has a 100mb sim that was free with it however I want to continue using my old sim with EE ,  I've put in the EE sim and set up my phone as normal but it's not working. I have already tried resetting network settings , it says in my settings network not available then below it says network provider EE . 

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This message was authored by GD1 This message was authored by: GD1

Re: EE sim not working

Posted by a Superuser, not a Sky employee. Find out more

@KaitlynWebb  You would be best contacting EE as its their sim you're having an issue with.

 

As all devices from Sky are unlocked it's unlikely to be a phone issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.

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