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Message posted on ‎06 Dec 2025 08:21 PM

Dormant Sim no longer used need to cancel

Hi everyone we have an old Sim we forgot to cancel and I need to do so as still being billed! How can I do this via the app?
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Avatar for caesarome
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Message posted on ‎06 Dec 2025 08:28 PM

Re: Dormant Sim no longer used need to cancel

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@rhythmandrhyme 

You can't do it via the app as the only way to cancel it is by phoning Sky on 150.

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎06 Dec 2025 08:28 PM

Re: Dormant Sim no longer used need to cancel

Posted by a Superuser, not a Sky employee. Find out more

@rhythmandrhyme 

You can't do it via the app as the only way to cancel it is by phoning Sky on 150.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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