Discussion topic: Don't have an option to activate my new sim
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 19 Feb 2025 11:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Don't have an option to activate my new sim
I have just received my new phone and sim card after switching to sky. When I try to activate my new sim, I only get an option saying "Need a SIM?" that takes me to shop for a new SIM plan but I bought one with the phone. When looking at my products on MySky, it only shows the phone and not the SIM. What do I do ?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 19 Feb 2025 11:08 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Don't have an option to activate my new sim
When checking the order page, it shows SIM activation but just says "In Progress - Coming Soon"
Message posted on 19 Feb 2025 01:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Don't have an option to activate my new sim
You will have to use another phone to call Sky about this.
150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page