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Discussion topic: Do sky only offer 36 month credit on mobiles

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This message was authored by alohoa This message was authored by: alohoa

Do sky only offer 36 month credit on mobiles

Does sky only offer 36 month credit agreements on new mobiles . When I selected 24 months I thought it was a credit contract  to pay off the phone . I've just found out it's 24 months before I can upgrade the handset .

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Do sky only offer 36 month credit on mobiles

Posted by a Superuser, not a Sky employee. Find out more

@alohoa 

See this article regarding Swap 12 and Swap 24 which explains what they are

https://helpforum.sky.com/t5/Sky-Mobile/What-is-Sky-mobile-Swap12-and-Swap24/ba-p/3409671

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Do sky only offer 36 month credit on mobiles

Posted by a Superuser, not a Sky employee. Find out more

You can 'swap' at other times but it's the usual period that's given.  If you swap at other times then the residual value of the device may not cover the outstanding credit.  (Always dependent on device condition)

I am just another Sky customer and my views are my own
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