Discussion topic: Do I need to ask to roll my data or does it happen automatically?

This message was authored by: RachaelW84 · ‎06 Jul 2024

New to Sky.

I had quite a bit of leftover data left last month but now I can't find it / see it. I expected it to roll over automatically.

How can I find it?

This message was authored by: caesarome · ‎06 Jul 2024

Any unused data will roll back to your piggybank on the date it resets each month which is your Sky Mobile billing date so you do not need to do anything.

You can access your piggybank via the MySky app or online here:

https://www.sky.com/myaccount/mobile/piggybank

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This message was authored by: SKY1992bf · ‎06 Jul 2024

@RachaelW84 it's done automatically and goes into your piggy bank

https://www.sky.com/help/articles/sky-mobile-sky-piggybank

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This message was authored by: RachaelW84 · ‎06 Jul 2024

My piggy bank is currently empty that's what I don't understand?

This message was authored by: SKY1992bf · ‎06 Jul 2024

@RachaelW84 Data rolls over at the end of each billing cycle

so how long have you had the account

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: Do I need to ask to roll my data or does it happen automatically?

Do I need to ask to roll my data or does it happen automatically?

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Re: Do I need to ask to roll my data or does it happen automatically?

Re: Do I need to ask to roll my data or does it happen automatically?

Re: Do I need to ask to roll my data or does it happen automatically?

Re: Do I need to ask to roll my data or does it happen automatically?

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