Direct debit and products are not showing

[Ashraful34]

Hi, 

my online sky account is not working, my direct debit is not going also my bills my products nothing is showing in my account. Whenever i try to link up my account with billing details its shows done but afterwards its shows page restricted again and again. Its a creating a loop. What should I do now tried to contact through helpline but I click 3 for help to talk to someone but the automated voice always saying that not understanding me! I have a busy schedule for which I couldn't go to any of the branches. Please some help me out.

regards.

[63johnw]

Hi @Ashraful34  to try and get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat.