Discussion topic: Difficulty linking Sky app to mobile account

This message was authored by: Mont3 · ‎10 Nov 2025

Hi

I have activated my new Sky mobile sim and have actually been billed my 1st payment on the bank details I gave to Sky, yet when I log in to Sky with my id and answer the 'billing' details with the last 6 digits of my bank account, it says it doesn't recognise the account!

Has anyone else had the same problem?

This message was authored by: 63johnw · ‎10 Nov 2025

Hi @Mont3 give sky a call on 150 so they can advise on your options.

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Discussion topic: Difficulty linking Sky app to mobile account

Difficulty linking Sky app to mobile account

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