Discussion topic: Device not working

This message was authored by: Leanne781 · ‎12 Jan 2024

When renewing my sky contract last September I also opted to purchase a Samsung Tablet from yourselves

this device is no longer working

please advise.
thank you

This message was authored by: Daniel0210 · ‎12 Jan 2024

@Leanne781
In case you’re not already aware, you aren’t talking to Sky Customer Services here. This is a customer based forum where we try to help other customers.

This link explains repairs, if your device needs it

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎12 Jan 2024

As we are customers here so you are not talking to Sky you will need to call them about this.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

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Discussion topic: Device not working

Device not working

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