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Discussion topic: Delivery of new device

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This message was authored by: Zara+89

Message posted on ‎18 Nov 2025 05:34 PM

Delivery of new device

Was told would be delivered today took the day off work waited in all day sat next to my door to get a message saying sorry we missed you it will now be delivered tomorrow and proof of delivery photo was a black screen every time I have had a device from you this has happened with dpd
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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎18 Nov 2025 05:42 PM

Re: Delivery of new device

Posted by a Superuser, not a Sky employee. Find out more
@Zara+89 wrote:
 every time I have had a device from you 

Not us... This is a customer-led help forum.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: caesarome

Message posted on ‎18 Nov 2025 05:47 PM

Re: Delivery of new device

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@Zara+89 

Lenty of people have delivery issues everyday with the various couriers out there as a customer there is nothing g you can do to stop their sloppy practices I'm afraid.

 

Hopefully it will be delivered tomorrow somif you can it might be worth keeping an eye for the van during the ne hour delivery slot you should be given.

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