0

Discussion topic: Delete account off my sky account

Reply
This message was authored by Dglen This message was authored by: Dglen

Delete account off my sky account

My sky mobile account ended several months ago but it still shows on my sky app account telling me my next bill will be £0 how do I delete the account so I don't have my old mobile account still showing
Reply

All Replies

This message was authored by 63johnw This message was authored by: 63johnw

Re: Delete account off my sky account

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dglen  ypu can't remove devices from your account. Only devices returned to sky will come off the account. If a paid off device is still showing on your future bills then I would give sky a call to see if they can look into why it's happening. I would have though it would appear for one or two months but then should stop. Call sky on 150. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by caesarome This message was authored by: caesarome

Re: Delete account off my sky account

Posted by a Superuser, not a Sky employee. Find out more

@Dglen 

You can't delete the mobile account from the MySky app, as you have no bill has it has been paid off then you will not be billed.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion