Data cutting out on Sky mobile Ireland

[washermike]

My data keeps cutting out. I'm not sure if it is only in poor network areas but when it happens it will not come back on. When I switch to flight mode and then back on all my messages come in and I can also use Google maps again . It's frustrating. I haven't noticed it around town but I can't swear that it is not happening. 

[Addie15]

Hi there, @washermike.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[washermike]

Sorry, I missed your message. If you can try again tomorrow I would appreciate it. My son is having the same problem with his iPhone. He wants me to change providers.

Cheers and hopefully talk to you soon 

[caesarome]

@washermike 
Do you see a chat bubble at the bottom this page like the one shown in the image here:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[washermike]

Hi, thanks for your reply. I did use the bubble but unfortunately no one has replied back. 

[Lisa-P1987]

Hi there, I can see you did engage with our ROI team on this but did not respond after being asked for your account info. I have now re-escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147