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Discussion topic: Credit check twice?

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This message was authored by Sal_1985 This message was authored by: Sal_1985

Credit check twice?

I went to order a phone and it did a credit check and got accepted. I think I got to where I had to sign the agreement or the payment page and then I had to go out. Now I can't get back to that page because the session has timed out? I don't want another credit check on my file.

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Credit check twice?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sal_1985 anything showing here ?

 

https://www.sky.com/help/articles/signing-a-sky-mobile-credit-agreement





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This message was authored by caesarome This message was authored by: caesarome

Re: Credit check twice?

Posted by a Superuser, not a Sky employee. Find out more

If you did go through with the order I would guess it had timed out for security reasons so yoh would need to start again if that is the case.

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Sal_1985
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This message was authored by Sal_1985 This message was authored by: Sal_1985

Re: Credit check twice?

No nothing showing and I can't find any emails about a credit agreement, I feel I might have ended up in no mans land between the credit check and agreement 

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