19 Feb 2025 03:39 PM
I'm a previous Sky mobile customer (currently paying £4.75 per month). I'm attempting to add an additional SIM to my account for my child.
I selected the 3GB deal, which is currently at £6 per month (reduced from £10).
When I select and it goes through to my basket, it is displaying it at £10, with a monthly total of £20.
It is incorrectly displaying £10, when it should be £6, and don't understand how the monthly total has jumped to £20.
19 Feb 2025 04:01 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @GLAMBOURNE try a different browser, are you logged into your account ? If it keeps doing it then call sky on 150 so they can process it. I have just tried and it's showing the reduced cost for me all the way to checkout but obviously I can't proceed further as I don't want to order one !
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