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Discussion topic: Contract

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Linz47
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Contract

‎12 Jun 2024 10:13 PM

I've been on contract with sky mobile. Last month I couldn't ring out or send normal messages. Don't know if contract is up, or there's another issue. But having a sky mobile contract, I can't even ring their numbers to speak to anyone to help me. Really need to be able to know what is going on or happening with my phone, as my daughter is ready to give birth soon and I'm starting a new business.
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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Contract

‎13 Jun 2024 05:00 AM

Posted by a Superuser, not a Sky employee. Find out more

@Linz47 

Your contract doesn't stop until you cancel it or move to another provider. What's happening when you try to call Sky? Just try dialling 150 from your sky mobile. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Linz47
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Questions

‎12 Jun 2024 10:23 PM

Just been looking through all questions that we are dealing with, and the only ones answered/resolved are the ones taking on new credit, or they have resolved their problem and new account has been set-up?.
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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Contract

‎13 Jun 2024 05:00 AM

Posted by a Superuser, not a Sky employee. Find out more

@Linz47 

Your contract doesn't stop until you cancel it or move to another provider. What's happening when you try to call Sky? Just try dialling 150 from your sky mobile. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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caesarome
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Re: Questions

‎13 Jun 2024 05:31 AM

Posted by a Superuser, not a Sky employee. Find out more

Sorry @Linz47 but your post isn't very clear as to what you are asking ?

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