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Discussion topic: Charges on my account

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Travisj
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This message was authored by Travisj This message was authored by: Travisj

Charges on my account

‎10 Nov 2024 10:18 AM

I have additional charges again 

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63johnw
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Superuser
This message was authored by 63johnw This message was authored by: 63johnw

Re: Charges on my account

‎10 Nov 2024 10:20 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Travisj  what does your bill say the charges are for ? Bear in mind you aren't talking to Sky CS here, only fellow customers. If you want to talk to Sky then call them on 150. 





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caesarome
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Re: Charges on my account

‎10 Nov 2024 10:22 AM

Posted by a Superuser, not a Sky employee. Find out more

@Travisj .

If you expand where you see these charges does it say what they are for ?

 

Have you made any calls to premium rate numbers for example or perhaps sent texts to short code numbers for competition entries ?

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