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Discussion topic: Charges on my account

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Avatar for Travisj
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This message was authored by: Travisj

Message posted on ‎10 Nov 2024 10:18 AM

Charges on my account

I have additional charges again 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎10 Nov 2024 10:20 AM

Re: Charges on my account

Posted by a Superuser, not a Sky employee. Find out more

Hi @Travisj  what does your bill say the charges are for ? Bear in mind you aren't talking to Sky CS here, only fellow customers. If you want to talk to Sky then call them on 150. 

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This message was authored by: caesarome

Message posted on ‎10 Nov 2024 10:22 AM

Re: Charges on my account

Posted by a Superuser, not a Sky employee. Find out more

@Travisj .

If you expand where you see these charges does it say what they are for ?

 

Have you made any calls to premium rate numbers for example or perhaps sent texts to short code numbers for competition entries ?

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