Charged for an iMessage picture

[Isabelle5]

Hi, I have been charged for sending a picture on iMessage. I double checked my bill summary and it showed the number I sent this picture to. 

it was definitely an iMessage. He has the same iphone as me! I checked the images and they sent via iMessage, not text, and the exact same images were also sent to another iPhone number... but not charged. 

I am very confused. This pictures a) were sent to another iMessage contact, and b) were sent via iMessage not text.

Why am I paying extra for this??

[Daniel0210 · Accepted solution]

@Isabelle5 

Was the charge 40p? That's the cost of a mms message. You will need to call Sky to challenge the charge. Just dial 150 free from your Sky mobile when they open later. 

[PandJ2020]

Ensure MMS is disabled in messages settings - under certain conditions it is used if enabled.

[Isabelle5]

Yes, it was 40p. I'm almost certain the photo wasn't MMS... and the same photo sent to another iPhone number didn't incur a cost... makes no sense to me 🙈

[Isabelle5]

Thank you, I'll have a look in settings!

[PandJ2020]

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@Isabelle5 wrote:

Thank you, I'll have a look in settings!

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Likewise, iMessage will use SMS for plain text if it cannot connect to the Internet.  However, SMS's are 'free' but MMS's are not!