Discussion topic: Changing data plans problem

This message was authored by: Lyndseylane86 · ‎08 Jun 2024

I changed mine and husbands plans from 12gb to 15gb we was paying £12 for 12gb and it was giving me an offer for 15gb £11.20 a discount from £14.00 so I changed it. When I go to my bill it's not showing can someone explain why

This message was authored by: PandJ2020 · ‎08 Jun 2024

Did you change your mix or order new SIMs? (Offers are often only for additional SIMs)

I am just another Sky customer and my views are my own

This message was authored by: Lyndseylane86 · ‎08 Jun 2024

I changed our mix

This message was authored by: PandJ2020 · ‎08 Jun 2024

Are future bills showing the expected amount?

I am just another Sky customer and my views are my own

This message was authored by: Daniel0210 · ‎08 Jun 2024

@Lyndseylane86

The Sky mobile tariff changed on Wednesday 5th June and £14 is now the standard price for 15GB, so where and when did you see this offer you took?

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Changing data plans problem

Changing data plans problem

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