Changed my sim to unlimited data and now it’s running out of data every few hours .

[Jannyost]

I laughably changed the sim plan that I run my mobile Wi-Fi from to the supposedly unlimited data on 19th October 2024.  Costing  more but uni did it to give me a constant WiFi when working .  Since then I'm getting "you've run out of data" messages every few hours.  Rang sky, did what they said... take sim out and put it back in again ..... didn't work .... rang again.... they've passed it to another team and I will hear from them in next 3 to 5 DAYS !!!!!!!

didn't have any problems until I switched to unlimited data !,,,😡

What about my work ....... 3 to 5 days is ridiculous .

[caesarome]

To see if it helps you can register a complaint by filling in this form:

https://www.sky.com/help/complaints

[Jannyost]

Many thanks. It's just thrown me out again and sky now think it's due to the fair useage policy so I've changed the data plan to 100gb rather than unlimited .