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Discussion topic: Change of iCloud to activate sim

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This message was authored by: Kyyrxl

Change of iCloud to activate sim

Basically I brought a unlimited data plan when I already have a 5gb data plan with unlimited calls and texts, when I've gone to activate the Esim for the unlimited data it's sent a code to a iCloud email I don't have access to and it's not the one that's on my phone for the sky. I can't find a option to change the iCloud email to my actual email. The only option it gives is to change my gmail which is not the same, I can't activate my Esim without having access to the iCloud I don't have? Help????

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This message was authored by: caesarome

Re: Change of iCloud to activate sim

Posted by a Superuser, not a Sky employee. Find out more

@Kyyrxl 

Did you buy this eSIM unlimited plan from Sky ?

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This message was authored by: Kyyrxl

Re: Change of iCloud to activate sim

Yeah I did, everything was from sky 

This message was authored by: caesarome

Re: Change of iCloud to activate sim

Posted by a Superuser, not a Sky employee. Find out more

If you other sim is also from Sky then call them on 150 about this to see if they can help,

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