Discussion topic: Change of address

This message was authored by: BeverleyH · ‎01 Jul 2024

Despite calling 150 the operative was not able to help me change my address. There is no facility to do it online like there is with EE so what do we do? Thanks!

This message was authored by: caesarome · ‎01 Jul 2024

Why couldn't they update your address as there is no other way to get it updated I'm afraid so perhaps try calling back again.

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This message was authored by: BeverleyH · ‎01 Jul 2024

The operative said they 'just couldn't do it' so yes, I suppose I'll have to call back in 24 hours. Seems daft to wait in a queue on the phone when other companies let you do it online.

Discussion topic: Change of address

Change of address

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Re: Change of address

Re: Change of address

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