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Discussion topic: Change of address

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This message was authored by: BeverleyH

Message posted on ‎01 Jul 2024 01:40 PM

Change of address

Despite calling 150 the operative was not able to help me change my address. There is no facility to do it online like there is with EE so what do we do? Thanks!

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎01 Jul 2024 01:43 PM

Re: Change of address

Posted by a Superuser, not a Sky employee. Find out more

Why couldn't they update your address as there is no other way to get it updated I'm afraid so perhaps try calling back again.

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This message was authored by: BeverleyH

Message posted on ‎01 Jul 2024 02:05 PM

Re: Change of address

The operative said they 'just couldn't do it' so yes, I suppose I'll have to call back in 24 hours. Seems daft to wait in a queue on the phone when other companies let you do it online.

 

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