0

Discussion topic: Change my sons mobile number

Reply
This message was authored by Poppy18 This message was authored by: Poppy18

Change my sons mobile number

Hi, I would like to change my sons mobile number. He's sim is on my account. I did try to have a look at doing it on my app, but can't find anything to say I can do it 

Reply

All Replies

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Change my sons mobile number

Posted by a Superuser, not a Sky employee. Find out more

If you've had the SIM less than a year then you can't change it (unless there's specific evidence involving the Police).

 

if it's 'out of contract' then order a new SIM plan and cancel the old one.

I am just another Sky customer and my views are my own
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Change my sons mobile number

Posted by a Superuser, not a Sky employee. Find out more

@Poppy18  You can't change it unless you either get a new sim or transfer a number from a different provider, so do you need to transfer a number from a different provider?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by caesarome This message was authored by: caesarome

Re: Change my sons mobile number

Posted by a Superuser, not a Sky employee. Find out more

To have the sim cancelled if you have had it for more than a year you would need to phone Sky on the free 150 number.

 

You can order a new sim here by selecting a data plan:

https://www.sky.com/shop/mobile/plans

 

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion