18 Dec 2023 07:34 PM
Hi, I would like to change my sons mobile number. He's sim is on my account. I did try to have a look at doing it on my app, but can't find anything to say I can do it
18 Dec 2023 07:38 PM - last edited: 18 Dec 2023 07:38 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you've had the SIM less than a year then you can't change it (unless there's specific evidence involving the Police).
if it's 'out of contract' then order a new SIM plan and cancel the old one.
18 Dec 2023 07:40 PM
Posted by a Superuser, not a Sky employee. Find out more@Poppy18 You can't change it unless you either get a new sim or transfer a number from a different provider, so do you need to transfer a number from a different provider?
18 Dec 2023 07:40 PM
Posted by a Superuser, not a Sky employee. Find out moreTo have the sim cancelled if you have had it for more than a year you would need to phone Sky on the free 150 number.
You can order a new sim here by selecting a data plan:
https://www.sky.com/shop/mobile/plans
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