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Discussion topic: Change data plan

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This message was authored by oxfordmark This message was authored by: oxfordmark

Change data plan

Hello

 

Are you able to change your data amount on a monthly basis? I signed up for the 5gb plan, but could i seap to 25gb for a few months then drop back to 5gb?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Change data plan

Posted by a Superuser, not a Sky employee. Find out more

@oxfordmark 

See this link regarding changing your Sky Mix

https://www.sky.com/help/articles/change-your-mix

Remember that reducing the mix only takes place at the start of the next billing period whereas increasing the amount of data is almost instantaneous. Also be aware the data plan amounts change (there isn't a 5GB plan at present). 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Change data plan

Posted by a Superuser, not a Sky employee. Find out more

@oxfordmark wrote:

Are you able to change your data amount on a monthly basis? I signed up for the 5gb plan, but could i seap to 25gb for a few months then drop back to 5gb?


In short, yes.  You can increase your data allowance at any time but you can only reduce it once every billing cycle.

 

If you have an in-contract offer then it will be lost if changing your plan.

I am just another Sky customer and my views are my own
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