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Discussion topic: Cant sign Credit agreement

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This message was authored by: Lou142

Cant sign Credit agreement

Hi i can't sign my credit agreement on my sky app does not work I have spoken to 6 different sky advisor and getting no were 

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This message was authored by: caesarome

Re: Cant sign Credit agreement

Posted by a Superuser, not a Sky employee. Find out more

In what way is it not working @Lou142 , what is happening when you try to sign it ?

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This message was authored by: Lou142

Re: Cant sign Credit agreement

When I go in to my sky , when I hit on the credit agreement it keeps coming up error,  its the sky app its not been working for ages and I have phoned about it  6 people I spoken today and no one has resolved it , I can't get phone sent until its signed. 

This message was authored by: caesarome

Re: Cant sign Credit agreement

Posted by a Superuser, not a Sky employee. Find out more

@Lou142 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

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This message was authored by: Addie15

Re: Cant sign Credit agreement

Hi there! Thank you for escalating this. We have sent an invite to @Lou142.

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