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Discussion topic: Cant receive or make calls

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This message was authored by: KevinMarsh2011

Message posted on ‎01 Aug 2024 01:24 PM

Cant receive or make calls

As of last night i can not make or receive calls, people who are trying to call me are saying theyve dialled the wrong number

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎01 Aug 2024 01:26 PM

Re: Cant receive or make calls

Posted by a Superuser, not a Sky employee. Find out more

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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Message posted on ‎01 Aug 2024 01:29 PM

Re: Cant receive or make calls

Yes there is a faulty mast

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This message was authored by: caesarome

Message posted on ‎01 Aug 2024 01:34 PM

Re: Cant receive or make calls

Posted by a Superuser, not a Sky employee. Find out more

That will be why you are having these issues. Sky do not own or maintain these masts so you will be waiting for the owner to complete the repairs.

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