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Discussion topic: Cant activate new sim

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Kellypilly
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Cant activate new sim

‎30 Dec 2023 03:33 PM

I can't activate my sim

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caesarome
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Superuser
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Re: Cant activate new sim

‎30 Dec 2023 04:13 PM

Posted by a Superuser, not a Sky employee. Find out more

@Kellypilly 

Why, what is happening ?

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Kellypilly
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Re: Cant activate new sim

‎30 Dec 2023 04:29 PM

I lost the activation code on the leaflet?

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caesarome
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Superuser
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Re: Cant activate new sim

‎30 Dec 2023 04:39 PM

Posted by a Superuser, not a Sky employee. Find out more

In that case you will be unable to activate the sim so it will be cancelled so you will have to order another one by selecting a data package for it from here:

 

https://www.sky.com/shop/mobile/plans

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Kellypilly
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Re: Cant activate new sim

‎30 Dec 2023 04:47 PM

OK so do I just get the same sim.package I ordered with my new phone and that will work out as the same plan i ordered?

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caesarome
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Re: Cant activate new sim

‎30 Dec 2023 04:54 PM

Posted by a Superuser, not a Sky employee. Find out more

If you can then just order the same data package as you did before.

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