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Discussion topic: Cant activate new sim

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This message was authored by Kellypilly This message was authored by: Kellypilly

Cant activate new sim

I can't activate my sim

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This message was authored by caesarome This message was authored by: caesarome

Re: Cant activate new sim

Posted by a Superuser, not a Sky employee. Find out more

@Kellypilly 

Why, what is happening ?

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Kellypilly
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This message was authored by Kellypilly This message was authored by: Kellypilly

Re: Cant activate new sim

I lost the activation code on the leaflet?

This message was authored by caesarome This message was authored by: caesarome

Re: Cant activate new sim

Posted by a Superuser, not a Sky employee. Find out more

In that case you will be unable to activate the sim so it will be cancelled so you will have to order another one by selecting a data package for it from here:

 

https://www.sky.com/shop/mobile/plans

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Kellypilly
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This message was authored by Kellypilly This message was authored by: Kellypilly

Re: Cant activate new sim

OK so do I just get the same sim.package I ordered with my new phone and that will work out as the same plan i ordered?

This message was authored by caesarome This message was authored by: caesarome

Re: Cant activate new sim

Posted by a Superuser, not a Sky employee. Find out more

If you can then just order the same data package as you did before.

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