Discussion topic: Cant access sky mobile account to upgrade/cancel

This message was authored by: Chain888 · ‎04 Oct 2024

i Have had this sky mobile for about 2 years now. my problem is that i have received no bills via email or mail and my current mobile contract doesnt show up on my sky.

the only confirmation i have is the withdrawal by sky from my bank account every month.

what can i do to update this so i can easily view my mobile contract.

This message was authored by: twilight+princess · ‎04 Oct 2024

Do you still have an active account?
If you download the Sky app can you sign in?
Try calling Sky via 150 from a Sky phone or use the Contact Us option at the bottom of this page.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.

This message was authored by: caesarome · ‎04 Oct 2024

@Chain888 wrote:

my problem is that i have received no bills via email or mail and my current mobile contract doesnt show up on my sky.

Are you logged into the MySky app with the correct details as your bill should be viewable via it and online here:

https://www.sky.com/mobile-bill

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Discussion topic: Cant access sky mobile account to upgrade/cancel

Cant access sky mobile account to upgrade/cancel

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