Cannot transfer data from Piggybank

[Debs1977]

Hi. I have 2 sky mobile devices... a tablet and a notebook. I want to transfer data from my sky piggybank to one of my devices using the app but it is only allowing me to transfer to 1 of the devices. Why aren't both the devices showing as I am still paying them both off monthly. Shouldn't I be able to choose which device I want to transfer data to? 

[63johnw]

Hi @Debs1977 this sounds like your other device is for some reason on a different account, have you had or do you have another account with sky with a different login ?