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Discussion topic: Cannot link my mobile to my sky tv

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This message was authored by: CT13

Cannot link my mobile to my sky tv

I had a seperate sky mobile and sky tv account. When I spoke with someone they said they would delete one of the accounts so that I could link. I signed out of the mobile after linking to sky tv. Ever since I have not been able to find my sky mobile account ANYWHERE !! When I try and link it glitches, I can't manage my mobile and I'm due an upgrade

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This message was authored by: caesarome

Re: Cannot link my mobile to my sky tv

Posted by a Superuser, not a Sky employee. Find out more

If they have been linked correctly all you should need to do is to sign in using your main Sky ID to see them both, if not what happens when you try to link your mobile account to your main Sky ID as per this:

 

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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