Cannot link mobile to mysky

[Hillyer]

I have been trying for 4 months to link my mobile account to mysky i,e, Surname, Postcode and 5 digits of bank account but I keep getting 

Whoops, there's been an error

Sorry, we are experiencing some technical difficulties, please try again later.

Go to My Sky homepage

I have phoned and was told it had been reported and to leave for a few days that was 6 weeks ago and I still cannot see my mobile account on mysky.  

[caesarome]

@Hillyer 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you need to respond to the chat bubble at the bottom of the page:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Tom-W19]

Thanks for escalating. We've sent an invite to @Hillyer.