This discussion topic has been answered Discussion topic: Cannot get sky connection on after return to U.K.
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Message posted on 04 Oct 2025 11:30 AM
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Just returned from Morocco and can not get connection to my sky network . Any help welcome.
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Message posted on 04 Oct 2025 11:35 AM
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If you've very recently returned from abroad try this...
Apple:
Settings > Mobile Data > SIM Applications > Make sure this is set to Home.
Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 04 Oct 2025 11:35 AM
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If you've very recently returned from abroad try this...
Apple:
Settings > Mobile Data > SIM Applications > Make sure this is set to Home.
Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 04 Oct 2025 12:47 PM
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Re: Cannot get sky connection on after return to U.K.
Thank you how do I do that as it just says roaming and offers no other options
Message posted on 04 Oct 2025 12:56 PM
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Re: Cannot get sky connection on after return to U.K.
What phone do you have ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 12 Dec 2025 07:05 PM
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Re: Cannot get sky connection on after return to U.K.
Samsung a56 5g
Message posted on 12 Dec 2025 07:09 PM
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Re: Cannot get sky connection on after return to U.K.
@Janeyco wrote:Samsung a56 5g
Do you have a question about it?
Message posted on 12 Dec 2025 07:27 PM
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Re: Cannot get sky connection on after return to U.K.
Have you followed the advice posted already in this topic ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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