Cannot get my phone reconnected by vodafone

[Jones66]

Vodafone have refused to reconnect my mobile number and will not tell me why so thats why I have stopped my sky mobile payments

As you can see from by tv and broadband accounts there are no issues but I left my phone in Morocco last October 2023 which I receive back in Jan 2024 but vodafone have since refused to reconnecct me

Gareth Jones

[PandJ2020]

You're talking to other customers here and not directly to Sky.

It's not clear what you're trying to do but stopping payments may be an issue unless you've correctly cancelled/transferred your service.

If you are looking to move your number then you need a PAC code to give to a new supplier - assuming you are not within any minimum term with Sky.