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Discussion topic: Cancelling order was told to refuse delivery

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This message was authored by: Charis2

Message posted on ‎08 Jun 2025 12:48 PM

Cancelling order was told to refuse delivery

I ordered a phone from sky to pay over time and then found it much cheaper so wanted to cancel. Was told because I'd signed the agreement the order had processed and I'd have to refuse delivery in order to cancel. Is this right? 

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This message was authored by: caesarome

Message posted on ‎08 Jun 2025 01:00 PM

Re: Cancelling order was told to refuse delivery

Posted by a Superuser, not a Sky employee. Find out more

@Charis2 

You can refuse delivery then it will be returned to Sky, they might have told you this if it is on it's way to DPD.

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