Discussion topic: Cancel order sim

This message was authored by: Shannon+parmenter · ‎15 Nov 2022

Hi I just ordered a new sim by accident and thought it was just to upgrade my data plan, I do not wish to have 2 sims can this be cancelled please and I'll just stick with my original sim

This message was authored by: caesarome · ‎15 Nov 2022

When it turns up if you don't activate it then you will not be charged for it as Sky will automatically cancel it for you.

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This message was authored by: Mustang83 · ‎15 Nov 2022

Just done exactly the same as it looked like I could change my plan for more data for no more money a month. Bit misleading.

This message was authored by: caesarome · ‎16 Nov 2022

@Mustang83 wrote:

Just done exactly the same as it looked like I could change my plan for more data for no more money a month. Bit misleading.

It might have been the case that you missed the "Keep my current sim" checkbox so if ticked the new plan would have been added to your current sim.

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Discussion topic: Cancel order sim

Cancel order sim

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