Can you have more than one device?

[Anonymous]

Currently have a P30 Pro, 11 months left on my contract. 

This evening, attempted to Purchase a Samsung S22 Ultra, gone through all of the confirmation process, however, haven't had a confirmation email or purchase, so, I don't wish to do it again, incase of a lag, what I'm asking is, can you have two devices on contracts at the same time? 

[GD1]

@Anonymous  You can have up to 5 devices and 7 sims under 1 account.

New orders can take up to 24 hours to be processed.

[Anonymous]

@GD1 Brilliant, thank you for confirming, I was getting a little worried that I've had no confirmation email, etc. 

[caesarome]

The reason you haven't had confirmation of the order @Anonymous is because checks are undertaken and these don't usually take place at the weekend so it might not be until Monday or Tuesday that this will come through.

[Anonymous]

@caesarome Brilliant, thank you. 

[Anonymous]

Ordered myself a new mobile phone yesterday evening, around 6pm, almost 24 hours later, I haven't received any confirmation of stating I've ordered a new phone. 

I've spoken to agents, they haven't been any help. 

Does anyone know if my order would've went through? All credit agreements have been signed, etc. 

[GD1]

@Anonymous  You asked the same question in your 1st thread you created yesterday (your post has been merged to that thread) the answer was provided by @caesarome  in post 4.

[caesarome]

The answer is what I posted yesterday for you @Anonymous , as you have placed the order at the weekend order confirmation should come through on Monday or Tuesday for the reasons I have already said !

[Anonymous]

@caesarome @GD1 Thank you both, I've sorted this with customer service.