Discussion topic: Can’t set up direct debit

This message was authored by: lillydunn · ‎28 Apr 2024

back in feb i changed banks and set up my new card on here and works for patents for my phone bill but won't let me set it up for direct debit, does anyone know why?. it worked perfectly fine with my old bank

This message was authored by: caesarome · ‎28 Apr 2024

@lillydunn

Is your parents phone and yours on the same account or do you have separate accounts ?

If separate what happens when you try to change your payment details on your account via here:

https://www.sky.com/myaccount/bill/change-payment-date

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Discussion topic: Can’t set up direct debit

Can’t set up direct debit

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