0

Discussion topic: Can’t see my order for a phone I have ordered

Reply
This message was authored by AG181 This message was authored by: AG181

Can’t see my order for a phone I have ordered

I can't see my purchase history and can't see my orders what do I do?

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can’t see my order for a phone I have ordered

Posted by a Superuser, not a Sky employee. Find out more

@AG181 
After the two credit checks are complete (it may take longer at a weekend) the most up to date information on your particular order should become available at
https://www.sky.com/help/articles/track-sky-order

We have no insider knowledge regarding stock levels or delivery timescales. When your order is ready you should get an email from Sky, and then another from DPD which will have details of your 1 hour delivery time slot.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion