05-04-2018 01:19 PM
Is anyone else having a problem with receiving text messages and phonecalls? I'm getting texts the next day and when you call my phone it automatically goes straight to voicemail! I spoke to Sky this morning and wiped my SIM with a cloth which seemed to 'fix the problem for all of 10 mins...it's annoying the life out of me! I've tried rebooting, turning flight mode on and disabling etc!
04-07-2018 09:18 PM
I’m having the same problem too!! I’ve got a family member in hospital and this is their only number they can reach me on! I’m not getting a text message until hours later telling me that I have a voicemail.
Does anyone know what’s going on and how we can resolve it? It’s just not good enough!
06-07-2018 06:11 PM
Me to can make calls can't receive them or receive texts,sky not helping much.told the most is down in my Area.but it stoppedwhen I was working away from home 3 days ago. Sky say they are unaware ofother peoplehaving this problem. I kept my number and had it transfer from virgin.
06-07-2018 11:44 PM - last edited: 06-07-2018 11:45 PM
I contacted sky yesterday and they sent me to https://www.sky.com/help/devicesupport.
It said to switch my phone off and clean the gold side of the sim with a cloth. I did this and now I am receiving calls again 😊 I don’t know if this is short lived but I am relieved that it has worked.